Play Hard Protection Plan™. We'll handle the rest.
Got equipment you love and want to keep it running at its best? The Play Hard Protection Plan™ makes it easy to protect your favorite fitness, outdoor, and sporting goods without breaking a sweat. Whether it's a busted bike chain or a fitness tracker mishap, this plan covers the stuff life throws at your gear. So go ahead — relax, ride, run, and play without worry.
Protection that gives you peace of mind
Your gear lasts longer
ProtectAll Home™ plans are designed to repair accidents and breakdowns as they occur, so your equipment will last longer.
Easy to use
Our self-service portal lets you manage your plans, file and track claims, and connect with an agent all in one place.
Simple plans
All our plans are written in plain language and are easy to understand. Zoom in on any of our documents and you will not find any surprises.
“A+” rated carriers
Your plan will be underwritten by one of our A.M. Best “A+” rated carriers. So you can feel assured your things are well protected.
Saves you money
Your plan covers repairs by expert technicians. If they can't fix it, we'll replace it — at no extra cost.
What products are covered
The Play Hard Protection Plan™ is made for products that help you stay active. Here's a peek at what's typically covered:
- Bikes and e-bikes
- Treadmills, ellipticals, and other cardio equipment
- Home gym equipment, weight systems, and benches
- Eyewear
- Fitness trackers
- Outdoor gear and camping equipment
- Scooters and hoverboards
What the plan includes
This isn't your average product protection plan. The Play Hard Protection Plan™ covers more than the basics:
- Mechanical and electrical breakdowns — once your standard warranty ends, we step in to handle issues like faulty motors or malfunctioning screens
- Defects in materials and workmanship (after the manufacturer's warranty) — if your gear wears out too soon or breaks unexpectedly, we'll take care of it
- Failures due to heat, dust, humidity, and wear and tear — life happens, and so does wear and tear; Play Hard Protection has you covered
- Power surge coverage — voltage spike or lightning strike, we cover damage caused by sudden electrical surges
- Accidental damage (select products) — spills and drops on eligible items are covered too
Claims — how it works
File a claim online
Our self-service claims portal makes it easy to file a claim and track the status of repairs any time, from anywhere.
Schedule a service appointment
Our friendly team will help you find a time that works with your schedule and answer any questions, any time.
Repair, replace, or reimburse
Depending on the situation, you could get a quick repair, a brand-new replacement, or a reimbursement for the original purchase price. We'll walk you through it — no confusing paperwork.
Why choose the Play Hard Protection Plan™
No lemon policy
If your item gets repaired for the same issue three times and breaks again, we'll replace it. No endless repair cycle, no worries.
Transferable coverage
Whether you're giving your item as a gift or selling it, the plan transfers with it — a nice bonus for the new owner.
No hidden fees
We keep it honest. No surprise service charges or deductibles.
Extra benefits
Some plans even come with extras such as annual bike tune-ups and maintenance checks for cardio equipment.