Training.
Our OWL University™ training system helps sales teams talk about protection with confidence. Check out a few sample training videos, then request a free training consultation tailored to your sales process.
Sample Training Videos
Selling During Challenging Times
Practical strategies to stay focused, adapt your approach, and continue driving sales — even when the market gets tough.
Selling Appliance Protection
Proven techniques to confidently present and sell appliance protection plans, boosting value for customers and revenue for your business.
Maintaining Resilience
Tools to overcome self-doubt, stay motivated, and bounce back stronger — no matter the challenge.
Attitude Determines Altitude
How a positive mindset can boost performance, strengthen customer connections, and drive results.
OWL University™: Training That Sticks
Multi-Channel Delivery
In-store visits, live virtual sessions, and on-demand learning via OWL University™.
Onsite Training Options
Program re-launch, targeted opportunity sessions, and pre-holiday refresher.
New Hire Onboarding
Weekly live webinars covering coverage basics, guest communication, and selling confidence.
New: Quarterly Manager Content
“Morning Meeting” assets and discussion guides for store leadership.
Built to Perform on the Floor
Guest-First Selling Behaviors
Training focuses on confident value communication, positioning protection as part of a complete furniture solution — not an add-on. Objection handling uses real-world selling scenarios.
Leadership Alignment
ProtectAll's training team operates as an extension of leadership. Store visits reinforce key selling behaviors and provide shared visibility into performance tied to both sales results and guest experience.
Pre-Training Assessments
Sessions are customized based on store-specific needs identified through pre-training assessments, ensuring relevance and immediate floor application.
Ongoing Reinforcement
Optional monthly performance webinars focused on skill refinement and objection handling keep teams sharp between onsite visits throughout the year.
Free training consultation
Request a consultation with our team and we'll tailor training to your sales process. Share your biggest training challenge and we'll follow up to schedule a session.